Try following these steps:

1. Open Datatone app before adding the widget to the home screen
2. If you can't see it, try restarting your phone then adding the widget again

• If you can't open Live Activity, please restart your device.
• If the widget appears completely black or white, please restart your device.
• If the widget settings are missing and this is an iOS bug, unfortunately, we cannot fix it. You will need to reconfigure the widget settings.
• If watchOS isn't upgraded together, it might unpair, preventing the use of the Datatone app on your watch.

After updating the app, widgets may take some time to refresh. Please wait a moment or restart your device; the widget will automatically restore itself.

If you're unable to use the 'Hey Siri' feature, please check:

1. Check if 'Hey Siri' is enabled in iPhone Settings under 'Siri & Search' > Listen for 'Hey Siri'.
2. Check if the iPhone has installed the iOS Shortcuts app, Click to Download

Sorry, The real-time arrival times in the Datatone app are provided by the Transport Department.
We cannot guarantee the accuracy of arrival times. You can report issues to the Transport Department through the app, and they may request more details to address punctuality concerns with contractors.

Try following these steps:

1. Please email or WhatsApp us as soon as possible to discuss the route issue.
2. Then please go to 'Settings' > tap 'Manually Repair Bus Routes.'